WhatsApp CRM · AI agents · Built in India
Every lead
answered.
Every follow‑up
on time.
Growth OS is one shared inbox for WhatsApp, Instagram and Messenger, a CRM that fills itself from every chat, and AI agents that handle the routine — so your team spends its time on the customers who need a person.
On the official WhatsApp Business Platform. You connect your own Meta business account.
Dr. Shah's Dental
Business account
New lead
Priya Mehta
Source: Instagram ad → WhatsApp
Follow-up set
Reminder · Fri 7:00 pm
Sent automatically on WhatsApp
From messy chats
to one working system.
The way most businesses run today, pulled into one place your whole team can see.
- orders arrive on WhatsApp
- follow-ups from memory
- one Excel sheet per branch
- same questions, all day
- Instagram DMs left unread
- ad leads in a notebook
Growth OS
one inbox · one CRM · every follow-up on time
Connects to the tools you already use
Where to start
Tell us what is going on.
Pick everything that sounds like your business. We'll show you where Growth OS helps first.
Where to start
2 chosen
Start with Automations and Tasks.
Follow-ups go out on WhatsApp at the time you set, and every lead has a next step.
- Then the shared Inbox
Opens your email with your answers already written, to info@sigmaintent.com.
The product
One place for every
customer conversation.
Seven parts that work together. Open any of them to see what it does.
Inbox
Chats are spread across phones, and nobody knows who replied.
- What it does
- WhatsApp, Instagram DMs and Messenger arrive in one shared inbox. Assign a chat, leave an internal note, see the whole history.
- What you get
- Every customer gets an answer, and your team stops asking “did anyone reply to her?”
- PMPriya Mehta2mIs Saturday 11:00 still free?2
- RKRahul Kapoor9mPayment done, please confirm 🙏1
- ANAnanya21mDo you deliver to Jaipur?
- VSVikram Singh1hPrice list please
- MNMeera Nair3hThanks, see you Monday!
We listen to all of it. Then fix what matters first.
No invented numbers here — just what changes on an ordinary day.
Without a system
- Chats on five phones, and nobody knows who replied.
- Follow-ups depend on someone remembering.
- Ad leads copied into a notebook, or lost.
- The same questions answered by hand, all day.
- Orders typed from chats, payments chased by screenshot.
With Growth OS
- One shared inbox for WhatsApp, Instagram and Messenger.
- Follow-ups and reminders go out on their own, on time.
- Every lead in the CRM with its source and next step.
- An AI agent answers the routine and hands over the rest.
- Catalogue, order and UPI payment inside the chat.
AI agents
AI that knows when to hand over.
Answers from what you wrote
It works from your own FAQs, price lists and documents — not from guesses about your business.
You choose how much it does
Let it reply, or have it save drafts that a teammate approves with one click.
People take the hard ones
When it isn't sure, or a customer asks for a person, the chat goes to your team with the context.
Who it's for
Businesses that sell over chat.
Clinics
- 1Patient asks for a slot
- 2AI offers free times
- 3Booked, reminder the day before
Real estate
- 1Lead from a property ad
- 2Qualified in the chat
- 3Site visit set, agent assigned
Coaching & education
- 1Parent asks about fees
- 2Brochure and batches sent
- 3Counsellor follows up
Retail & D2C
- 1Customer picks from catalogue
- 2Pays by UPI in the chat
- 3Order updates on WhatsApp
Agencies
- 1Run each client's workspace
- 2Lead Ads into their CRM
- 3Reports they can read
How it works
Three steps to start.
- 01
Create your workspace
Sign up with your email and invite your team. Each person gets a role that controls what they can see and change.
- 02
Connect your WhatsApp number
Link the WhatsApp Business Platform account you own through Meta. Your access token is stored encrypted and used only for your workspace.
- 03
Reply, follow up, sell
Work leads from the inbox and pipeline, send approved broadcasts and turn on the automations you need.
Security
Your data stays yours.
Each workspace's contacts, messages and connected accounts are kept separate. You can disconnect Meta at any time, and ask us to delete your workspace's data.
Credentials encrypted
Meta access tokens and other credentials are encrypted at rest (AES-256).
Roles decide access
Roles and permissions decide who can view, export or delete records.
Everything logged
Changes to leads, campaigns and settings are recorded in an audit log.
Consent respected
People who haven't opted in, or asked to stop, are left out of broadcasts.
Do I need a Meta Business account?
Yes. Growth OS uses the official WhatsApp Business Platform, so your number is registered under your own Meta business account. We walk you through connecting it after you sign up.
Can I keep using my existing WhatsApp number?
A number can be on the WhatsApp Business app or on the Business Platform, not both at once. Many teams move their main number; others start with a new one. Meta's rules decide which is possible for yours.
Does the AI reply to customers without asking?
Only if you allow it. You choose whether your AI agent sends replies directly or saves them as drafts for a teammate to approve. When it isn't confident, it passes the conversation to a person.
Who can see my customers' messages?
Only members of your workspace, according to their role. Data is kept separate for every workspace. Our privacy policy lists the service providers involved in running Growth OS.
How much does it cost?
We set up each business on the plan that fits its team and message volume. Email info@sigmaintent.com and we'll tell you what it would cost for yours.